|1. What are the store hours?|
Monday - Saturday, 11 - 7 / Sunday, 12 - 6
*PLEASE CALL AHEAD AS OUR HOURS CAN VARY DURING CERTAIN TIMES, SUCH AS -
We have extended hours for CARNAVAL and HALLOWEEN.
CLICK HERE for Halloween Hours.
|We are closed for the following holidays: New Year's Day, Easter Sunday, July 4th, Labor Day, Thanksgiving, Christmas Eve & Christmas Day.|
|2. Where can I park?|
|There is public parking on South Congress directly in front of, and north and south of our store.|
|In the parking garage behind Guero's.|
|On the side streets, but please be aware that some streets are 'Residential Parking Only'.|
|3. Where is the store located? How do I get there from here?|
|We are located at 1506 S. Congress Ave., about a mile south of downtown. There is a 12-foot zebra dressed like Carmen Miranda on our roof. Her name is Carmen Zebra-Jones.|
|From Mo-Pac (Loop 1)||Take the "Cesar Chavez St / 5th St" exit from Mo-Pac and take Cesar Chavez. At Congress Avenue, turn right. Go 15 blocks past the river. You will find us on the right at 1506 between Guero's and Allen's Boots.|
|From South Lamar||Turn right at Oltorf. Turn left at Congress Ave. Come to 1506 between Allen's Boots and Guero's.|
|From I -35||Take the Riverside exit and go west (towards downtown). Go to Congress Ave. and turn left. Go 15 blocks. Look for us on the right at 1506 between Guero's and Allen's Boots.|
|4. Is the name of the store "Lucy in Disguise with Diamonds" or "Electric Ladyland"?|
|Both. We started out as two stores next to each other and became one large (8,000 sq. ft.) emporium-type store.|
|5. How do I rent a costume?|
|The Rental Price - is due at the time you rent or reserve a costume. The Deposit - is held and not charged unless the items are not returned. We accept Visa, Mastercard, Discover, and Amex. You must also provide a valid form of I.D., such as a driver's license or a passport.|
|6. How much does it cost to rent a costume?|
|Most costumes rent for $10 - $30, but you can also spend $35 - $75 for the really elaborate ones.|
|7. Do you give discounts to churches, schools, etc.?|
|Yes. We do offer discounts for theatrical productions and more! Please speak with any sales associate for more information.
No discounts are given on seasonal items during any "High Season", for example: Halloween costumes in October, Mardi Gras costumes during Carnaval season, Santa suits at Christmas, Easter Bunnies at Easter, etc.
|8. What if I need the costume for more than one day?|
|In October we have a special deal. Starting on the first Saturday of that month, you can rent your Halloween costume and take it with you (or pick it up then) and keep it until it is due on November 2 for a day-and-a-half rental. That is, if the rental price is $25 per day, for an additional 1/2 day's rental, or $12.50 (a total of $37.50) you will have the costume for the entire Halloween season. There are some exceptions. Mascot & Replica-Quality costumes are not included in the day-and-a-half deal.
In the off-season, we will work with you any time you want to keep a costume over the usual one-day rental period.
|9. What if I rent a costume and then decide I want to keep it?|
|No problem. Call us. A one-day rental rate plus the deposit (which we hold with your paperwork) equals the sale price of that costume. If you paid more than a one-day rental (you took the day-and-a-half deal, for example) you will be refunded the half-day's rental, by mail if you wish.|
|10. What is your return policy?|
|Please refer to your copy of the signed rental paperwork contract and/or your receipt. Call the store at 512-444-2002 if you have further questions.|
|11. Are you Lucy?|
|No. Lucy is the owner's Border Collie, who loves to dress up, cover herself in faux diamonds, and sing along with the Beatles.|